CO-ASIST, JUNE 20, 2007, COLUMBUS, OHIO

Dervin, Brenda (2007).  Treat users well.  Treat them as if they are human.  Perhaps they are.  Presentation to the annual meeting of the Central Ohio Chapter, American Society for Information Science & Technology, June 20,  Columbus, Ohio.

THIS FILE AT:

http://communication.sbs.ohio-state.edu/sense-making/co_asist07.html

FIND LINKS THERE TO:

*presentation PowerPoint

http://communication.sbs.ohio-state.edu/sense-making/co_asist07/co_asist07.ppt

*bibliography of further readings
http://communication.sbs.ohio-state.edu/sense-making/co_asist07/co_asist07bib.pdf

*audio-file from presentation

http://communication.sbs.ohio-state.edu/sense-making/co_asist07/co_asist07audio.wma

APOLOGIES:

*forgot to record first 6 minutes of presentation so re-created it; file merges 6 minutes re-creation and 47 minutes live audio

*some sound variations as Dervin moved away from recorder but the 53 minute presentation mostly audible, particularly if you turn sound up

*alas, question and answer period not audible so deleted from end of audio file