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THE RELATIONSHIP OF USER-CENTERED EVALUATION TO DESIGN:
ADDRESSING ISSUES OF PRODUCTIVITY AND POWER

by

Brenda Dervin
Ohio State University
Columbus, OH, USA
dervin.1@osu.edu



CITATION AND COPYRIGHT INFORMATION:
Cite as: Dervin, B. (1995). The relationship of user-centered evaluation to design: Addressing issues of productivity and power. Special Interest Group on Office Information Systems (SIGOIS) Bulletin, 16 (2), 42-46.
© SIGOIS (1995).

CAUTION:
The paper as presented below is a pre-publication version of the published article; as such, it does not reflect any last minute editing changes, nor does it provide pagination markers. However, the references listed in comment 29 have been updated to reflect current APA standards.

ABSTRACT:
This is a pre-publication version of a paper originally delivered at the 37th Allerton Institute on “How we do user-centered design and evaluation of digital libraries: A methodological forum,” held at the University of Illinois, Champaign-Urbana, October 31, 1995. The briefer published version contains most of the substantive content of the original conference paper. The intent was to provide a brief overview of Sense-Making Methodology (still in 1995 called the Sense-Making approach) and the importance of its metatheoretic assumptions for tackling a number of the problematics faced by those who design information systems and those who study their uses.

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