CITATION AND COPYRIGHT INFORMATION:
Cite as: Cheuk, W-Y, B. (2002). Real-world taxonomy development: Creating a taxonomy that makes sense to your employees. Knowledge Management, 5 (6), 20-23.
© Knowledge Management (2002).

ABSTRACT:
Corporate taxonomies aim to empower employees by allowing them to access the knowledge they need to overcome the problems they face in their day-to-day work. Yet many implementations fail to even consider the needs of their end-users. In this article, Dr. Cheuk draws on Brenda Dervin’s Sense-Making Methodology in describing an approach to taxonomy development that takes into account real-world business needs.

OTHER MATERIALS BY THIS AUTHOR ON THIS WEBSITE:
See: http://communication.sbs.ohio-state.edu/sense-making/AAauthors/authorlistcheuk.html