LISTING OF WEB SITE REFERENCES FOR DEWDNEY, PATRICIA HELEN

ARTICLES, PAPERS & COMMENTARIES:
Dervin, B., & Dewdney, P. H. (1986). Neutral questioning: A new approach to the reference interview. Reference Quarterly, 25 (4), 506-513.

DISSERTATIONS & THESES:
Dewdney, P. H. (1986). The effects of training reference librarians in interview skills: A field experiment. Doctoral dissertation, University of Toronto. Advisor, Catherine Ross.