LISTING OF WEB SITE REFERENCES FOR DERVIN, BRENDA

ARTICLES, PAPERS & COMMENTARIES:
Dervin, B. (1975/2002). Communicating ideas: An adapted guide to Richard F. Carter’s early picturing language. Unpublished manuscript.

Dervin, B. (1980). Communication gaps and inequities: Moving toward a reconceptualization. In B. Dervin & M. Voigt (Eds.), Progress in communication sciences (Vol. 2, pp. 73-112). Norwood, NJ: Ablex. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 17-46). Cresskill, NJ: Hampton Press.

Dervin, B. (1981). Mass communicating: Changing conceptions of the audience. In R. E. Rice & W. J. Paisley (Eds.), Public communication campaigns (pp. 71-87). Beverly Hills, CA: Sage. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 197-214). Cresskill, NJ: Hampton Press.

Dervin, B. (1983, May). An overview of Sense-Making research: Concepts, methods, and results to date. Paper presented at the meeting of the International Communication Association, Dallas, TX.

Dervin, B. (1984). A theoretic perspective and research approach for generating research helpful to communication practice. Public Relations Research and Education, 1 (1), 30-45. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 251-268). Cresskill, NJ: Hampton Press.

Dervin, B. (1988/2002). The world information structure: Contradictions, communication invention, and community. Sogang Journal of Media and Culture, 6, 113-126. Originally published as: Dervin, B. (1988). La estructura mundial de la información: Contradicciones, comunicación y comunidad [The world information structure: Contradictions, communication invention, and community]. In El Dia en Libros, Il Foro International de Comunicación (pp. 49-56). Mexico City, Mexico: Sociedad Cooperative Publicaciones Mexicanas, S.C.L.

Dervin, B. (1989). Audience as listener and learner, teacher and confidante: The Sense-Making approach. In R. E. Rice & C. K. Atkin (Eds.), Public communication campaigns (2nd ed., pp. 67-86). Newbury Park, CA: Sage. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 215-232). Cresskill, NJ: Hampton Press.

Dervin, B. (1989). Users as research inventions: How research categories perpetuate inequities. Journal of Communication, 38 (3), 216-232. (ERIC Document Reproduction Service No. EJ 400 429). Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 47-60). Cresskill, NJ: Hampton Press.

Dervin, B. (1991). Comparative theory reconceptualized: From entities and states to processes and dynamics. Communication Theory, 1 (1), 59-69. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 61-72). Cresskill, NJ: Hampton Press.

Dervin, B. (1991). Information as non-sense; information as sense: The communication technology connection. In H. Bouwman, P. Nelissen, & M. Voojis (Eds.), Tussen vraag en aanbod: Optimalisering van de informatievoorziening [Between demand and supply: Optimization of information provision] (pp. 44-59). Amsterdam, Holland: Otto Cramwinckel Uitgever. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 293-308). Cresskill, NJ: Hampton Press.

Dervin, B. (1991/2001). An example of a Sense-Making designed focus group: Design for focus groups for phone user constituencies. Unpublished report.

Dervin, B. (1992). From the mind’s eye of the user: The Sense-Making qualitative-quantitative methodology. In J. D. Glazier & R. R. Powell (Eds.), Qualitative research in information management (pp. 61-84). Englewood, CO: Libraries Unlimited. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 269-292). Cresskill, NJ: Hampton Press.

Dervin, B. (1993). Verbing communication: Mandate for disciplinary invention. Journal of Communication, 43 (3), 45-54. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 101-110). Cresskill, NJ: Hampton Press.

Dervin, B. (1994). Information <--> democracy: An examination of underlying assumptions. Journal of the American Society for Information Science, 45 (6), 369-385. (ERIC Document Reproduction Service No. EJ 488 232). Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 73-100). Cresskill, NJ: Hampton Press.

Dervin, B. (1994). Whose effects are they, anyway? Or how can you locate effects in all this fog? In C. J. Hamelink & O. Linne (Eds.), Mass communication research: On problems and policies and the art of asking the right questions (pp. 121-129). Norwood, NJ: Ablex.

Dervin, B. (1995). Evaluation of the October 11, 1995 Pacific Bell customer notification and education plan on CPN delivery. Report submitted to the California Public Utility Commission, Commission Advisory and Compliance Division, San Francisco.

Dervin, B. (1995). The relationship of user-centered evaluation to design: Addressing issues of productivity and power. Special Interest Group on Office Information Systems (SIGOIS) Bulletin, 16 (2), 42-46.

Dervin, B. (1997). Evaluation of the May 30, 1997 Electric Restructuring Education Group (EREG) Consumer Education Program (CEP) proposed marketing plan. Report submitted to the California Public Utilities Commission, Consumer Services Division, San Francisco.

Dervin, B. (1997). Given a context by any other name: Methodological tools for taming the unruly beast. In P. Vakkari, R. Savolainen, & B. Dervin (Eds.), Information seeking in context (pp. 13-38). London: Taylor Graham. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 111-132). Cresskill, NJ: Hampton Press.

Dervin, B. (1998). Sense-Making theory and practice: An overview of user interests in knowledge seeking and use. Journal of Knowledge Management, 2 (2), 36-46.

Dervin, B. (1999). Chaos, order, and Sense-Making: A proposed theory for information design. In R. Jacobson (Ed.), Information design (pp. 35-57). Cambridge, MA: MIT Press. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 325-340). Cresskill, NJ: Hampton Press.

Dervin, B. (1999). On studying information seeking methodologically: The implications of connecting metatheory to method. Information Processing and Management, 35, 727-750.

Dervin, B. (2001, February). Clear-unclear? Accurate-inaccurate? Objective-subjective? Research-practice? Why polarities impede the research, practice, and design of information systems and how Sense-Making Methodology attempts to bridge the gaps. Lazerow lecture delivered at the School of Information Studies, Florida State University, Tallahassee.

Dervin, B. (2001). What we know about information seeking and use and how research discourse community makes a difference in our knowing. Background paper prepared for Health Information Programs Development, National Library of Medicine, Bethesda, MD

Dervin, B. (2003). Human studies and user studies: A call for methodological interdisciplinarity. Information Research [On-line serial] 9 (1), paper 166.

Dervin, B. (2003). Sense-Making’s journey from metatheory to methodology to method: An example using information seeking and use as research focus. In B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 133-164). Cresskill, NJ: Hampton Press.

Dervin, B. (2005). Libraries reaching out with health information to vulnerable populations: Guidance from research on information seeking and use. Journal of Medical Library Association, 93(4) Supplement: 71-77.

Dervin, B. (2005). Building big user studies out of small encounters: Making every user contact a micro-user study. Presentatation at Web-Wise 2005: Teaching and Learning with Digital Resources, Pre-Conference 2: Planning and Implementing User Studies, Institute for Museum and Library Services & University of Illinois-Chicago, Washington, D.C., February 16.

Dervin, B., & Clark, K. D. (1989). Communication as cultural identity: The invention mandate. Media Development, 2, 5-8.

Dervin, B., & Clark, K. D. (1993). Communication and democracy: A mandate for procedural invention. In S. Splichal & J. Wasko (Eds.), Communication and democracy (pp. 103-140). Norwood, NJ: Ablex. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 165-194). Cresskill, NJ: Hampton Press.

Dervin, B., & Clark, K. D. (1999). Exemplars of the use of the Sense-Making Methodology (meta-theory and method): In-depth introduction to the Sense-Making issues of the electronic journal of communication. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).

Dervin, B., & Dewdney, P. H. (1986). Neutral questioning: A new approach to the reference interview. Reference Quarterly, 25 (4), 506-513.

Dervin, B., & Foreman-Wernet, L. (2003). On the necessity of theorizing responsive media design. In B. Dervin & S. Chaffee (with L. Foreman-Wernet) (Eds.), Communication, a different kind of horserace: Essays honoring Richard F. Carter (pp. 259-278). Cresskill, NJ: Hampton Press.

Dervin, B., Foreman-Wernet, L., Jansen, S. C., Schaefer, D. J., & Shields, P. (2001, May). Freedom is another word for nothing left to lose: On the inextricable necessity of theorizing <----> philosophizing in disciplining policy/practice. Paper presented at the meeting of the International Communication Association, Washington, DC.

Dervin, B., & Frenette, M. (2001). Sense-Making Methodology: Communicating communicatively with campaign audiences. In R. E. Rice & C. K. Atkin (Eds.), Public communication campaigns (3rd ed., pp. 69-87). Thousand Oaks, CA: Sage. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 233-251). Cresskill, NJ: Hampton Press.

Dervin, B., Harpring, J. E., & Foreman-Wernet, L. (1999). In moments of concern: A Sense-Making study of pregnant, drug-addicted women and their information needs. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).

Dervin, B., & Huesca, R. (1997). Reaching for the communicating in participatory communication: A meta-theoretical analysis. Journal of International Communication, 4 (2), 46-74.

Dervin, B. & Huesca, R. (2001). Practicing journalism communicatively: Moving from journalism practiced as ideology to journalism practiced as theorized procedure. In S. R. Melkote & S. Rao (Eds.), Critical issues in communication, looking inward for answers: Essays honoring K. E. Eapen (pp. 321-344). New Delhi, India: Sage. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 309-324). Cresskill, NJ: Hampton Press.

Dervin, B., & Nilan, M. (1986). Information needs and uses. Annual review of information science and technology (Vol. 21, pp 3-33). White Plains, NY: Knowledge Industry Publications.

Dervin, B., Osborne, T., Jaikumar Mahey, P., Huesca, R., & Higgins, J. (1993). Toward a communication theory of dialogue. Media Development, XL (2), 54-61.

Dervin, B., & Schaefer, D. J. (1998, March). Toward the communicative design of information design: A call for considering the communication implied in the mandate for information design. Paper presented at Vision Plus 4: The Republic of Information—An International Symposium on Design for Global Communication, Carnegie Mellon University, University Center, PA.

Dervin, B., & Schaefer, D. J. (1999). Peopling the public sphere. Peace Review, 11 (1), 17-23. Reprinted in: B. Dervin & L. Foreman-Wernet (with E. Lauterbach) (Eds.). (2003). Sense-Making Methodology reader: Selected writings of Brenda Dervin (pp. 341-348). Cresskill, NJ: Hampton Press.

Dervin, B., & Schaefer, D. J. (2001). Beyond rhetorical and representational dialogue. Peace & Policy: Journal of the Toda Institute for Peace and Policy Research, 6, 29-33.

Dervin, B., & Shields, P. (1998). Some guidelines for a philosophy of communicating with citizens in the new regulatory environment. In F. Sevel (Ed.), Compendium of resources on consumer education (pp. 69-85). Columbus, OH: The National Regulatory Research Institute.

Dervin, B., & Shields, P. (1999). Adding the missing user to policy discourse: Understanding US user telephone privacy concerns. Telecommunications Policy, 23, 403-435.

Dervin, B.. Shields, P. & Song, M. (2005). More than misunderstanding, less than war: "Administrative"
and "critical" theories, field cohesion, and (im)possible dialogue. Paper presented at the International Communication Association annual meeting, New York City, May.

Dervin, B. & Song, M., eds. (2004). Communication as a field -- historical origins, diversity as strength/weakness, orientation toward research in the public interest: 54 ruminations from field grandparents, parents, and a few feisty grandchildren. Background paper for the "Strength of our methodological divides: Five navigators, their struggles and successes" plenary and post-plenary dialogue, International Communication Association annual meeting, May 27-31, New Orleans, LA.

Dervin, B. & Song, M. (2005). Reaching for phenomenological depths in uses and gratifications research: A quantitative empirical investigation. Paper presented at the annual meeting of the International Communication Association, New York City, May.

Dervin, B., Wyszomirski, M., & Foreman-Wernet, L. (2000, October). How hidden depths and everyday secrets can inform arts policy and practice: Audience sense-making for the arts as lived experience. Paper presented at the annual Conference on Social Theory, Politics, and the Arts, Washington, DC.

Brendlinger, N. H., Dervin, B., & Foreman-Wernet, L. (1999). When respondents are theorists: An exemplar study in the HIV/AIDS context of the use of Sense-Making as an approach to public communication campaign audience research. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).

Cheuk, W-Y, B., & Dervin, B. (1999). A qualitative Sense-Making study of the information seeking situations faced by professionals in three workplace contexts. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).

Dworkin, M. A., Foreman-Wernet, L., & Dervin, B. (1999). Sense-Making and television news: An inquiry into audience interpretations. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).

Foreman-Wernet, F. & Dervin, B. (2004). A study comparing audience uses of the arts and popular culture: Applying a common methodological framework. Paper presented at the annual Social Theory, Politics, and the Arts Conference, October 7-9, George Mason University, Arlington, Virginia

Foreman-Wernet, L., & Dervin, B. (2000, November). Beyond dominance and resistance: Looking for “something more” in audience interpretations of popular and elite culture. Paper presented at the meeting of the National Communication Association, Critical and Cultural Studies Division, Seattle, WA.

Huesca, R., & Dervin, B. (1996, August). Rethinking the journalistic interview: Empowering sources to name the world. Paper presented at the meeting of the Association for Education in Journalism and Mass Communication, Washington, DC.

Huesca, R. & Dervin, B. (2003). Hypertext and journalism: Audiences respond to competing news narratives. In H. Jenkins & D. Thorburn (Eds.), Democracy and new media (pp. 281-307). Cambridge, MA: MIT Press.

Nilan, M. S. & Dervin, B. (1999). Beyond agency to structure: Moving Quantitative Sense-Making to a focus on both societal structural arrangements and information seeking agency. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).

Schaefer, D. J., & Dervin, B. (2001, July). Dialoguing in electronic public spheres: Reconceptualizing verbing as verbing micro-practices. Paper presented at the Rochester Intercultural Conference, Rochester Institute of Technology, Rochester, NY.

Schaefer, D. J., & Dervin, B. (2003, May). The constitution and distortion of electronic public spheres: A conceptual and empirical rethinking of online communication outcomes as verbing micro-practices. Paper presented at the meeting of the International Communication Association, San Diego, CA.

Schaefer, D.J. & Dervin, B. (2005, May). Online discussion groups, situation movement states, and dialogic quality: The potential for democratic electronic public spheres. Paper presented at International Communication Association annual meeting, New York City.

Shields, V. R., & Dervin, B. (1993). Sense-Making in feminist social science research: A call to enlarge the methodological opinions of feminist studies. Women’s Studies International Forum, 16 (1), 65-81.

Spirek, M. M, Dervin, B., Nilan, M., & Martin, M. (1999). Bridging gaps between audience and media: A Sense-Making comparison of reader information needs in life-facing versus newspaper reading contexts. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).

INSTRUMENTS, QUESTIONNAIRES & EXEMPLAR INTERVIEWS:
Dervin, B. (with anonymous students). (1997). Study of user sense-making of new communication technologies, past and present: The Sense-Making instrument with sample interviews [On-line]. Available: http://communication.sbs.ohio-state.edu/sense-making/inst/idervin97tech.html

Dervin, B. (1997). Observing, being victimized by, and colluding with isms (sexism, racism, able-bodyism): Sense-Making interviews from a university advanced level class in interviewing [On-line]. Available: http://communication.sbs.ohio-state.edu/sense-making/inst/idervin97isms.html

MEETINGS, CONFERENCES & WORKSHOPS:
Dervin, B. (1996, May). Proceduring peace: Guidelines in progress: Procedures for Sense-Making Methodology workshop. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, Chicago.

Dervin, B. (1999, May). From metatheory to methodology to method: Sense-Making as exemplar. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, San Francisco.

Dervin, B. (1999, May). Sense-Making’s theory of dialogue: A brief introduction. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, San Francisco.

Dervin, B. (2003, May). A Sense-Making Methodology primer: What is methodological about Sense-Making. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, San Diego, CA.

Dervin, B. & Shields, P. (2005, May). Interdisciplinary Academic Dialogue: Sense-Making and Other Methodological Potentials. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, New York City.

Romanello, S., Dervin, B., & Fortner, R. (2003, May). Sense-Making as a methodology to inform interdisciplinary communication of scientific uncertainty of global climate change. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, San Diego, CA.

Shields, P., & Dervin, B. (1996, May). Sense-Making and the missing user in telecommunication policy research. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, Chicago.

Shields, P., & Dervin, B. (2005, May). Putting the Missing User back into Telecommunication Policy Research: Applying Sense-Making Methodology. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, New York City.