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ARTICLES, PAPERS & COMMENTARIES:
Cheuk, W-Y, B. (1998). An information
seeking and using process model in the workplace: A constructivist approach. Asian
Libraries, 7 (12), 375-390.
Cheuk, W-Y, B. (2002). Real-world taxonomy development: Creating a taxonomy that makes sense to your employees. Knowledge Management, 5 (6), 20-23.
Cheuk, W-Y, B. (2003). Give them what they want (what they really, really want). Content Management Focus, 3 (2), 21-24.
Cheuk, W-Y, B., & Dervin, B. (1999). A qualitative Sense-Making study of the information seeking situations faced by professionals in three workplace contexts. The Electronic Journal of Communication [On-line serial] 9 (2, 3, & 4).
DISSERTATIONS & THESES:
Cheuk, W-Y, B. (1999). A qualitative study in information seeking and use in the professional workplace context: Using the Sense-Making approach. Doctoral dissertation, Nanyang Technological University, Singapore. Advisor, Schubert Foo.
INSTRUMENTS, QUESTIONNAIRES & EXEMPLAR INTERVIEWS:
Cheuk, W-Y, B. (2002). Using Sense-Making to study information
seeking and use in the workplace [On-line].
Available: http://communication.sbs.ohio-state.edu/sense-making/inst/instcheuk02workplace.html
MEETINGS, CONFERENCES, & WORKSHOPS:
Cheuk, W-Y, B. (1999, May). The derivation
of a “situational” information seeking and use process model
in the workplace: Employing Sense-Making. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, San Francisco.http://communication.sbs.ohio-state.edu/sense-making/meet/1999/meet99cheuk.html
Cheuk, W. Y. B. (2005, May). Applying Sense-Making Methodology to Establish Communities of Practice: Examples from the British Council. Paper presented at a non-divisional workshop held at the meeting of the International Communication Association, New York City.